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FAQ

FAQ

You can enrol in person at K11 Select, 1/F, K11 Art Mall or Koncierge, G/F, K11 MUSEA. General customers and K11 Artist KLUB members need to register as a KLUB 11 Pre-Member for enrolment.

Yes. KLUB 11 Black Card / Gold Card Members can enjoy 25% off on the course fee / K Dollar redemption when enrolling in K11 KULTURE ACADEMY courses during their birthday month. Each member can enjoy this offer once and it is applicable to 1 class / module only. If a member enrols in more than 1 course, the 25% discount will apply to the course of the highest value.

No.

No.

You can pay by Visa or MasterCard.

If your payment does not go through, please

1) Ensure all the data is input correctly (including the card number, expiry date, etc.)

2) Try using another credit card

3) Contact us at 3118 8070 (K11 Art Mall) or 3892 3890 (K11 MUSEA) / kkaenquiry@k11.com

If you cannot find the answer to your question,

please feel free to contact us.

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